Grievance Redressal System using DJANGO

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A fully fledged Grievance Redressal System that addresses public complaints on day-to-day scenarios.

I along with my team have designed and developed this system in 2 days using Django which is a powerful python web framework used to design Web Applications. Django has its own database that makes it independent to store data.

We have created 2 database models, one for User details and the other for Complaints.

models.py for creating models.

Here is the step by step process on how to register a complaint :

1. Sign Up by clicking the Sign In button from the homepage

2. After Signing up, login using your credentials at the homepage.

3. Click on Add Grievance/Complaint ( it will redirect you to Grievance page )

4.Submit Your Complaint

5. You can view your complaint by entering your user ID.

6. Wait for the response of your complaint.

Admin Dashboard :

This is the admin dashboard, here the admin can reject/acknowledge the complaints. The updated status then gets displayed to the user on his/her user dashboard.

Documentation and Code :

https://github.com/Khanisic/myCity-Grievance-Portal-Mini-Project